Frequently Asked Questions
Do I need a wearable to collect passive data?
HealthKit data is only available with wearables with two exceptions: step count and sleep data. Step count can be gathered through your mobile device, and sleep data can be gathered by downloading specific apps on iOS (napbot) and Android (sleep as android). mindLAMP requires WatchOS 7 and WearOS 2.
How do I get login information?
If you or your organization is self-hosting the LAMP Platform independently, please contact your administrator or IT department for your login information; otherwise, please contact us.
How do I reset my password?
If you are a study participant, please reach out to your research coordinator. If you are a patient, please reach out to your clinician. If you are a research coordinator or clinician, please reach out to your system administrator or IT department.
What's a study?
A study comprises of a set of activities that multiple patients will interact with and receive notifications for, such as surveys or breathing exercises, as well as a set of sensors which will be enabled to collect data on the patients' smartphones or wearable devices. Researchers and clinicians add able to create and manage multiple studies.
What happens to my data after I delete a survey?
Deleting a survey or other activity automatically deletes their response data across all participants or patients. This data is always recoverable — please reach out to your system administrator for help recovering data.
Who can see my data?
Your system administrator will only access your personal information to support internal operations, including troubleshooting/user support, and service improvements. To ensure you are receiving the highest level of service in your interaction with the mindLAMP app, the Division of Digital Psychiatry may use your contact information to communicate with you regarding your requests. We also use this data to create aggregated statistics which helps us in the improvement of our service.
Does the mindLAMP app work offline?
The mindLAMP app does not currently work offline. However, this is a highly requested feature that we are working on.
Is mindLAMP 2 available in other languages?
In addition to English, the mindLAMP app currently supports Chinese (Simplified and Traditional), Danish, French, German, Hindi, Italian, Korean, and Spanish.